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Covid Confidence

AT THE FERRY HOUSE

So things are slowly looking up as government restrictions continue to ease & normality is beginning to return. That said, we’ll be taking nothing for granted & the health & safety of our staff & customers is our first priority. The Ferry House has been accredited ‘Covid Confident’ for dining & stays by the AA Hotel & Hospitality Services. You can find out more about what we are doing to help keep guests and staff safe below.

Refund Policy

Place your 2021 bookings with confidence that should your stay be affected by self-isolation or a government enforced lockdown then we will move your stay free of charge, or refund you in full.

Certificate Of Covid Confidence

Covid Safety

ACCREDITED COVID CONFIDENT

“I created this video as we prepared to exit the first national lockdown. While restrictions have now eased & things are looking a lot more “normal”, we remain incredibly proud of the high level of service we always strive to give our guests. We have not & will not allow Coronavirus to change this. We want all of our guests to feel relaxed, comfortable & well-cared for during their visit. We will continue to follow guidance from the WHO, VisitEngland & the Health & Safety Executive, with robust & meticulous standards in order to provide the very best service & level of safety. As ever, we’ll rely on our strong values, plus plenty of openness & honesty, while we navigate through this period & get back to doing what we love – socialising & ‘getting away from it all’ with our loved ones.”

– Victoria Burden, Owner

Covid Secure Dining & Stays

We continue to adhere to stringent Covid safety measures in line with government guidance. We will review these constantly in light of changing circumstances & updated advice & measures from the WHO, the Health & Safety Executive & VisitEngland.

DINING

Covid can’t take away from us what is most special about The Ferry House. Our stunning location remains unchanged & our menus will be serving up the same homegrown, family-farmed & locally sourced produce.

Enjoy our beautiful & secluded location with low footfall
Our naturally spacious & open restaurant offers well distanced tables
All staff undertake daily temperature checks & up to twice weekly lateral flow tests
Stringent measures of hygiene & sanitisation throughout the venue

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B&B & COTTAGE STAYS

Lockdown has given us extra appreciation for the simple things: quality time with loved ones, slowing life down & getting out into nature. The Ferry House is the perfect place to preserve this mindset, get some much-needed R&R & reconnect with loved ones in country seclusion.

Your stay is 100% transferable or refundable if Covid-19 prevents you from joining us*
Meticulous cleaning standards, with stringent cleaning of surfaces & touch points
All staff undertake daily temperature checks & up to twice weekly lateral flow tests
More information on the procedures in place at our Mocketts Farm Cottages can be found here.

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Relaxing Coronavirus Safe Stay

A little peace from all the coronavirus madness! Instantly felt safe with good COVID Secure measures. Our room had been cleaned so well and was spotless and made us feel at ease straight away. All the staff were so polite and helpful and such a lovely location for get away. The food was delicious too and all local. Thank you

Diane B

A Final Word

It’s no secret that Covid-19 has had a detrimental effect on the hospitality industry. Things are returning to normal but please, if you can, continue to support to your favourite venues – if not by immediate patronage then by considering purchasing a gift voucher for yourself or a loved one to use a later date. We all deserve some R&R after the year we’ve had! Stay well and see you soon.

Gift Vouchers

*Your stay is 100% transferable or refundable if a government-enforced restriction or a self-isolation instruction prevents you from staying